Privacy
What we hold, why, and how to get rid of it.
Last updated
The short version
The tools run in your browser. Files you open with them are not uploaded, not seen by us, and not stored anywhere — unless you press “Save to my account”, which only exists if you are signed in.
We hold nothing about you until you create an account. If you never do, we know nothing about you beyond an anonymous count of how often a page was opened.
There are no advertising cookies, no third-party trackers, and no consent banner, because there is nothing to consent to.
If you create an account
Your email address and password are held by our sign-in service, auth.digitaltomorrow.dk, run by the same people as HelpySelf. It stores your login and nothing else about you.
HelpySelf itself stores: your email address, the nickname you choose, your avatar colour, whether you want to be credited on tool pages, whether you want reply emails, which plan you are on, and the dates you joined and were last seen.
If you write to us, we store the message, our replies, and a note of which browser and window size you had at the time — captured so the first reply is not always “which browser were you using?”. If you star a tool, we store its name. If a suggestion of yours ships, we store which tool it was and what changed.
Files you choose to save
Only files you explicitly save are stored, and only results — never the files you fed into a tool.
They are held on our file service, cdn.digitaltomorrow.dk, on Cloudflare R2 in the EU. They are private: reachable only through a signed link that lasts five minutes and is issued after we have checked the file is yours.
On the free plan they are deleted 30 days after saving. On Pro they are kept for as long as you subscribe; if you cancel, they stay for another 30 days and are then deleted. You can delete any of them yourself at any time from My files.
Payments
Subscriptions are handled by Stripe. Card details are entered on Stripe's own page and never touch HelpySelf — there is no field anywhere on this site that a card number could be typed into.
We store the identifier Stripe gives us for your customer record, your plan, its status and its renewal date. That is all we can see.
Analytics
We count how often each tool is opened, how often it finishes, and how often it errors, grouped by day, tool, language and country.
These are counts, not visits. No identifier is stored, nothing is joined to an account, and there is no way to work backwards from them to a person. That is why this site needs no cookie banner.
Cookies and local storage
No tracking cookies are set. Your browser's local storage holds your sign-in token, the tools you have starred, and whether you chose light or dark — all readable only by this site, and all cleared when you sign out or delete your account.
Email we send
Sign-up confirmation, password resets and sign-in links, sent when you ask for them.
One digest a day at most, when a reply is waiting for you. That one can be switched off in your account settings, and switching it off does not stop the reply — only the email about it.
We do not send marketing email.
Getting your data back, or getting rid of it
Everything we hold about you is visible in your account: your messages, your saved files, your contributions, your plan.
“Delete my account”, on the My account page, erases all of it — the messages, the replies, the saved files and the objects behind them, the favourites, the contributions, and the login itself. It cannot be undone and we cannot recover it afterwards. The tools keep working without an account.
If you want a copy of something, or have a question about any of this, write to us.
Who else is involved
Cloudflare hosts the site, the database and the file storage, in the EU. Stripe processes payments. Resend delivers our email. Our own sign-in and file services run on Cloudflare in the EU.
Nobody else receives your data, and none of it is sold, shared, or used to build a profile.