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helpyself

Terms

The agreement between you and HelpySelf, in plain words.

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Using the tools

The tools are free to use, with or without an account. Some tools or features are available only to Pro subscribers, because they cost money to run. You may use them for anything lawful, including commercial work, and you keep every right to whatever you put into them and whatever comes out.

What you may not do, spelled out rather than left to judgement: process material you have no right to, including anything that infringes someone else's copyright; upload or produce content that is illegal to hold or to share; attack the service, whether by trying to overwhelm it, reach other people's data, or get around the limits on your plan; scrape the site or drive the tools automatically outside the API; resell access to the tools as if they were your own; or reverse-engineer the paid parts to avoid paying for them.

Sharing a link publishes. The address is on this domain and the file behind it is yours, so what you put there is your responsibility: do not share anything you do not have the right to hand out, and do not use a link as a download service for something that belongs somewhere else. Anybody who receives a link can report it without opening it, and a reported link stops working immediately while we look at it. We may stop a link, or refuse to make more, if it is being used for something we would not host — and we will say so rather than letting it fail quietly.

If you break these, we may suspend or close your account — see Ending it, below.

What we promise, and what we do not

We work hard to make these tools correct, and we test them. We cannot promise they will be perfect, always available, or right for your particular job.

Check the output before you rely on it, and keep your originals. Do not use HelpySelf as the only copy of anything that matters — the free plan deletes saved files after 30 days by design.

So far as the law allows, HelpySelf is provided as-is, and we are not liable for indirect or consequential loss, lost profits, lost business, or work lost because a tool produced something unexpected or a file was not there when you looked. Where we are liable, and the law lets us limit it, our liability is capped at what you have paid us in the twelve months before the problem.

Nothing here limits what cannot be limited: liability for death or personal injury, for fraud, for gross negligence, or your rights under Danish and EU consumer law. If you are a consumer, those rights come first and this section yields to them.

Pro subscriptions

Pro is €4.99 a month or €49.99 a year, charged through Stripe, renewing automatically until you cancel.

The price shown is the price you pay: VAT is included. We are a Danish business, and while our sales to consumers elsewhere in the EU stay below the EU threshold of €10,000 a year we charge Danish VAT at 25% wherever you are. Above that threshold a digital service is taxed where the customer is, and we would charge the rate of your own country instead — if that changes, this page changes with it. Your receipt shows the VAT separately, and a business can enter its VAT number to be reverse-charged. Receipts come from Stripe and are also available from Manage billing.

Pro includes 100 AI credits a month for the tools that use a model. They refresh on the first of each month and unused credits do not carry over. A tool says what it costs before you run it, and a run that fails is not charged.

You can cancel at any time from Manage billing. Cancelling stops the next charge; you keep Pro until the end of the period you have already paid for, and your saved files stay for 30 days after that before being deleted.

Prices can change for new subscriptions. If you are already subscribed, your price does not change while your subscription continues.

Pricing

Your 14-day right to change your mind

As a consumer in the EU you have 14 days from subscribing to withdraw, for any reason or none, and get your money back.

Pro starts working the moment you pay, and that is what most people want. The law treats that as something you have to ask for: when you subscribe you tell us to start immediately and acknowledge that once we have, the 14-day right no longer applies. The checkout says so before you pay, not after.

That is the statutory position. Ours is more generous and is not affected by it — if Pro is not what you expected, write to us within 14 days and we will refund you regardless. See Refunds.

Refunds

If Pro is not what you expected, write to us within 14 days of subscribing and we will refund it.

If something we did caused you a problem — a charge you did not expect, a feature that did not work — tell us. We would rather refund you than argue about it.

As an EU consumer you also have a statutory right of withdrawal within 14 days. The paragraph above is meant to be at least as generous as that right, not to replace it.

Your data

What we collect, why we are allowed to, how long we keep it and how to get rid of it are all in the Privacy Policy, which is part of this agreement.

Privacy

Availability, and things changing

There is no uptime guarantee and no service level agreement. This runs on shared infrastructure and it will occasionally be down.

Tools will change. Some will get better, some will be rewritten, and a few will be removed — usually because almost nobody used them or because they stopped working against something we do not control. If a tool you have used is going away and you have an account, you get an email before it does.

The exception is your paid plan: if we materially reduce what Pro includes, that is a change to what you are paying for and is handled under Changes, below.

Ending it

You can delete your account at any time from the My account page. It erases your messages, your saved files and the objects behind them, your favourites, your contributions and the login itself. It cannot be undone and we cannot recover it afterwards.

You can also just stop. There is nothing to cancel unless you subscribed, and an account left alone costs you nothing.

We may suspend or close an account that breaks the rules above, or that we are legally required to act on. Except where something is serious enough to need stopping immediately, we will tell you why and give you a chance to put it right. If we close a paid account for a reason that is not your fault, we refund the part of the period you had paid for and not used.

Changes

These terms and the tools themselves will change as HelpySelf grows. Material changes to what you are paying for are sent to you by email before they take effect.

The date at the top of this page is when it last changed.

Law

These terms are governed by Danish law, and by the consumer protections of the country you live in where those give you more.

If something goes wrong, write to us first — most things are settled in one message. If we cannot agree, a consumer in Denmark can take it to Center for Klageløsning (Nævnenes Hus, Toldboden 2, 8800 Viborg, naevneneshus.dk), and a consumer elsewhere in the EU can use the equivalent body where they live.

Digital Tomorrow, Hæstvej 34, 8380 Trige, Denmark

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